The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a rigorous process. Change by Design explains Design Thinking, the collaborative process by which the designer’s methods are employed to match people’s needs. /..
Drawing on the knowledge and experience of working with hundreds of the world's top social change leaders in all fields, Beverly Schwartz presents a model for change based on five proven principles that any individual leader or organization can apply to bring about deep, lasting and systematic chang..
Welcome to the future of business thinking. It dares to confront everything you thought was true. It'll challenge the so-called rules, dispute the perceived wisdom and turn that traditional, tired business advice completely on its head. Meet The Devil's Advocate. And whether you're new to business, ..
Robots, artificial intelligence, and other technical developments will change the labor landscape of the near future. Through 12 interviews with personalities from the world of technology and artificial intelligence, Carlos Rebate offers us the antidote to establish a strategy for the future. / Ro..
This book is intended for managers of a large company, an SME, or a start up. The examples of leadership that we have gathered here harbor wisdom, good judgment and common sense, that is, all the essential resources for any professional activity to be fruitful and generate a positive impact on socie..
Success or failure in sales always depends on business management. This book has been written by an active seller who has been awarded by the multinationals Procter & Gamble and Sutter Professional for seven consecutive years. Find success by following the 100 reflections and advice it contains. / ..
In this fun parable written by corporate trainers Loflin and Musig, the hero, Mark, gets more than just an afternoon of family time out of a visit to the circus with his daughter—he gets a new way of organizing his life. Using the extended metaphor of the three-ring circus, this short volume is writ..
The former EVP of Walt Disney World shares indispensible Rules for serving customers with efficiency and excellence. Lee Cockerell knows that success in any business depends upon winning and keeping customers. Here, Lee not only shows why the customer always rules, but also the Rules for serving cus..
What makes a great salesperson? What beliefs, attitudes and behaviors are linked to being a top performing salesperson? What impact does culture, industry and sales context have? And does a formal sales methodology or process make a difference? This book is for any sales professional, or indeed anyo..
A business parable about how companies can achieve remarkable results by helping their employees fulfill their dreamsManaging people is difficult. With disengagement and turnover on the rise, many managers are scratching their heads wondering what to do. It's not that we don't dream of being great m..
This timeless book holds the key to success-in the secrets of the ancients. This celebrated bestseller offers an understanding of-and a solution to-personal money problems. This is the original classic that reveals the secrets to acquiring money, keeping money, and making money earn even more money...
This timeless book reveals the key to success hidden in the secrets of the ancients. This celebrated bestseller offers an understanding of-and a solution to-personal money problems. This is the original classic that reveals the secrets to acquiring money, keeping money, and making money earn even mo..